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Bug Tracking Service

Setup Fee:US$ 15.00
Monthly Fee:US$ 5.00

At J.P. Peach & Associates we are interested in providing you with the custom internet services that you need. We have designed our hosting packages to meet the requirements of most of our clients. However, we can customize any package to fit your specific needs or develop a completely individualized package. Our goal is to provide a service that meets your needs.

For many years, defect-tracking software has remained principally the domain of large software development houses. Even then, most shops never bothered with bug-tracking software, and instead simply relied on shared lists and email to monitor the status of defects. This procedure is error-prone and tends to cause those bugs judged least significant by developers to be dropped or ignored.

These days, many companies are finding that integrated defect-tracking systems reduce downtime, increase productivity, and raise customer satisfaction with their systems. Along with full disclosure, an open bug-tracker allows manufacturers to keep in touch with their clients and resellers, to communicate about problems effectively throughout the data management chain. Many corporations have also discovered that defect-tracking helps reduce costs by providing IT support accountability, telephone support knowledge bases, and a common, well-understood system for accounting for unusual system or software issues.

Defect-tracking is very adaptable to various situations. Known uses currently include IT support queues, Systems Administration deployment management, chip design and development problem tracking (both pre-and-post fabrication), and software and hardware bug tracking for luminaries such as Redhat, Loki software, Linux-Mandrake, and VA Systems.

This service can dramatically increase the productivity and accountability of individual employees by providing a documented workflow and positive feedback for good performance. How many times do you wake up in the morning, remembering that you were supposed to do something today, but you just can't quite remember? Use this service, and you have a record of it from which you can extrapolate milestones, predict product versions for integration, and by using its e-mail integration features be able to follow the discussion trail that led to critical decisions.

Ultimately, this service puts the power in your hands to improve your value to your employer or business while providing a usable framework for your natural attention to detail and knowledge store to flourish.